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Shipping & Delivery

Your go-to resource for all things related to shipping and delivery. Whether you're wondering about delivery times, tracking your package, or international shipping, we've got you covered.

Do you have a physical store or local distributors?

No, we do not have a physical store or local distributors. We exclusively operate as an online retailer, and all of our products are available for purchase through our website or Amazon. This allows us to offer our products directly to customers and

How much do you charge for shipping fee?

A small shipping fee of $5 is applicable to orders within the United States. When you order 3 bottles or more, you qualify for FREE shipping within the United States. For orders shipped to other destinations, shipping charges will be determined base

Where do you ship to and how long does it take?

Shipping times:. Order Processing: Your order will be processed within 1 to 2 business days (excluding weekends and holidays) after we receive your order confirmation email. You'll receive another notification when your order is shipped. U.S. Orders:

Do I have to pay for customs, duty, or import charges?

Typically, the recipient of an international package is responsible for settling the duties and taxes, a scenario often referred to as a Delivery Duty Unpaid (DDU) shipment. Upon the package's arrival in the recipient's country, customs authorities c

Are there any countries you do not ship to?

To simplify, the following list highlights the countries that we do not deliver to. If the country you are interested in is not mentioned on this list, it indicates that we have shipping options available for that specific location in some form. Zone

What is causing the delay in my delivery?

In most instances, your package is en route to your doorstep. Our estimated delivery time is based on historical transit data, but occasional delays can occur. Several factors can affect delivery timelines:. Processing: If you placed your order durin

Why is my package being held in customs?

Several reasons can lead to your package being held in customs:. Duties and Taxes Payment: In most countries, recipients must pay duties and taxes before customs will release the package. If the package was shipped Delivery Duties Unpaid (DDU) and th

Why has my tracking stopped?

At times, our delivery partners may require a few days to complete the scanning and tracking of all packages. Occasionally, a scan may be overlooked, creating the appearance that your package's status hasn't changed for several days, even though it's

Why Can't I Add More Than 3 Bottles to My Cart During Checkout if I'm Ordering from Canada or Australia?

In compliance with the import regulations of Canada and Australia, customers ordering supplements from these countries are subject to quantity limits for personal use. As per the personal use exemption, individuals are restricted to importing a three

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